982bet Terms and Conditions

1 Definitions and Applicability

These terms and conditions ("Terms") form a legal agreement between the 982bet platform and its users. The key terms used in this document are defined as follows:

• "Platform" refers to the 982bet website, mobile version and all related services.
• "User" or "You" refers to any person who has registered on the platform or is using its services.
• "We", "Us" or "982bet" refers to the organisation that operates the platform.
• "Account" refers to your personal gaming account registered on the platform.

These Terms are governed by the applicable laws and regulations of Bangladesh. By using the platform, you acknowledge that you fully agree to these Terms and are legally capable of complying with them.

2 Account Registration

To join the 982bet platform, users must create an account. During registration, you must comply with the following conditions:

2.1 Providing Accurate Information

You must provide accurate, complete and up-to-date information at the time of registration. If false or incorrect information is provided, 982bet reserves the right to cancel the account and forfeit any unearned funds.

2.2 One Account Policy

Each user may only create one account. Creating multiple accounts from the same person, household or device is strictly prohibited. If multiple accounts are detected, all accounts will be closed and all bonuses received will be cancelled.

2.3 Account Verification

You may be required to complete a Know Your Customer (KYC) identity verification process to activate your account and process withdrawals. If the required documents are not submitted within the specified time after being requested, your account may be temporarily suspended.

3 Age Verification and Eligibility

To participate on the 982bet platform, users must be at least 21 years of age or older. This is strictly enforced.

• By creating an account, you confirm that you are 21 years of age or older.
• A national identity card, passport or other government-issued ID may be required for age verification.
• If it is confirmed that a user is underage, the account will be closed immediately, deposits will be returned, but all bonuses and winnings will be forfeited.

4 Account Security

Keeping your account secure is your own responsibility. You must follow the guidelines below:

• Keep your password and login details completely confidential — do not share them with anyone.
• Always log out after using your account, especially when using a shared device.
• Allowing third parties to use your account without authorisation is prohibited.
• If you suspect unauthorised access to your account, notify the 982bet support team immediately.

982bet will not be held responsible for any loss resulting from misuse of your account, unless it is proven that the loss was caused by a fault in our system.

5 Deposits and Withdrawals

5.1 Deposits

The following payment methods are available for depositing funds on the 982bet platform: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount for each method is ৳500.

• All deposits must be made from a payment account registered in your own name.
• Deposits from third-party accounts are not accepted and, if detected, may result in account suspension.
• Successful deposits are generally credited to your account instantly.

5.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawal requests from verified accounts are generally processed within 1 hour.

• Withdrawal funds will be returned using the same method used for the deposit, wherever possible.
• Withdrawals may be delayed if the account verification process has not been completed.
• Withdrawals may be restricted until any active bonus wagering requirements have been met.
• In cases of unusual or suspicious activity, withdrawals may be temporarily held for review.

6 Bonuses and Promotions

6.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit up to ৳8,000. For example:

• Deposit ৳1,000 and receive a ৳1,000 bonus, giving you a total balance of ৳2,000.
• Deposit ৳18,000 and receive a maximum bonus of ৳8,000, giving you a total balance of ৳26,000.

6.2 Wagering Requirements

A 25x wagering requirement applies to the welcome bonus. This means the bonus amount cannot be withdrawn until it has been wagered 25 times.

6.3 General Bonus Terms

• Bonus offers are only valid within the specified time period.
• Bonus funds cannot be withdrawn directly — only after the wagering requirement has been fulfilled.
• A new bonus cannot be claimed while one is already active, unless otherwise stated.
• If misuse of bonus offers or attempts to manipulate the system are detected, the bonus will be cancelled and the account suspended.
• Attempting to claim multiple bonuses from the same IP address or device is prohibited.

6.4 VIP Program

Regular users may participate in the 982bet VIP program. There are four tiers: Bronze, Silver, Gold and Platinum. Each tier offers weekly cashback benefits, with additional perks available at higher tiers. The criteria for moving between VIP tiers are set by 982bet and 982bet reserves the right to change them.

7 Gaming Rules

The following rules apply when playing on the 982bet platform:

7.1 Fair Play

982bet is committed to ensuring fair and transparent gaming. The outcomes of all games are determined using a verified random number generator (RNG). Results are never artificially altered in favour of or against any player.

7.2 Technical Issues

If a technical error occurs in any game or transaction, 982bet reserves the right to void that round. In such cases, the wagered amount will be refunded. Incorrectly announced winnings caused by a technical error are not obligatorily payable.

7.3 Betting Limits

Each game has a set minimum and maximum bet amount, which is displayed in the game interface. 982bet reserves the right to change these limits at any time.

8 Prohibited Activities

The following activities are strictly prohibited on the 982bet platform and violating them may result in account cancellation and legal action:

• Fraud, collusion or any form of group manipulation.
• Playing using automated software, bots, scripts or any other non-human method.
• Bonus arbitrage or exploiting weaknesses in the system.
• Money laundering or using funds from illegal sources.
• Threatening, harassing or defrauding other users.
• Operating an account with a false identity or fraudulent information.
• Creating multiple accounts to take advantage of bonuses or promotions.

9 Account Suspension and Closure

9.1 Action by 982bet

982bet reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• If any provision of these terms and conditions is violated.
• If suspicious activity is detected in an account or transaction.
• If documents required for identity verification are not submitted.
• In order to comply with applicable laws or the directives of a regulatory authority.

9.2 Voluntary Account Closure

You may request to close your account at any time by contacting our support team. Any legitimately earned balance may be withdrawn before the account is closed, however any bonuses with unfulfilled wagering requirements will be cancelled.

10 Limitation of Liability

To the extent permitted by law, 982bet will not be liable for the following:

• Loss caused by internet connection disruptions or technical failures.
• Security breaches caused by third parties under your control.
• Indirect or incidental losses arising from gaming or betting activity.
• Errors by third-party payment providers during deposits or withdrawals.

982bet is committed to providing a fair and reliable service at all times and uses SSL encryption technology to keep your information and transactions secure.

11 Privacy and Data Protection

Full details on the collection, use and protection of your personal information can be found in our Privacy Policy. The key principles are as follows:

• Your personal information will only be used for providing services, identity verification and fulfilling legal obligations.
• Your information will not be sold to third parties.
• Information will not be shared without a legal requirement or your consent.
• All data is kept secure using industry-standard encryption technology.

By using the platform, you are considered to have accepted the 982bet privacy policy.

12 Responsible Gaming

982bet places the highest importance on responsible gaming. We believe that gaming is a form of entertainment, not a way to solve financial problems.

• You can set deposit, withdrawal, and wagering limits for yourself.
• If you feel the need, you can temporarily suspend your account for a specific period on your own.
• If you notice any signs of gaming addiction, please contact our support team.

For more detailed information on responsible gaming, please visit our Responsible Gaming page.

13 Changes and Amendments

982bet reserves the right to partially or fully modify these terms and conditions at any time. When changes are made:

• The updated terms will be published on this page and the "Last Updated" date will be changed.
• For significant changes, users may be notified via email or through the platform.
• If you continue to use the platform after any changes, you will be considered to have accepted the new terms.

Therefore, it is recommended that you review this page regularly. If you object to any change, you may request to close your account.

14 Contact and Complaints

If you have any questions, comments, or complaints regarding these terms and conditions, please contact us:

• Live Chat: Instant support in Bengali, 24 hours a day, 7 days a week.
• Email: [email protected]

After a complaint is submitted, we will respond as quickly as possible. More complex matters may take a little longer to review, but we take all complaints seriously.